Refunds

All goods sold are non-refundable.

Returns and exchanges are only applicable to the following conditions:

Defective, Damaged or Incorrect

Please inspect your order upon receipt and contact us within 72 hours if the item received is defective, damaged or incorrect. Kindly email cs@mybuku.com and our customer service representative will be able to assist you with the return and exchange.

Missing Item

Please inspect your order upon receipt and contact us within 72 hours if you have missing item. Kindly email cs@mybuku.com and our customer service representative will be able to assist you with replacement.